Your founder brand can be the front door, but it should not be the entire house.

There is a very particular kind of business you see a lot on LinkedIn, where the founder is posting thoughtful, interesting things several times a week, building an audience, starting conversations, getting invited onto podcasts and generally doing a very convincing impression of an entire marketing department, while the company itself is doing very little to turn all of that attention into something it can actually own.

For plenty of founder-led businesses, this works incredibly well, particularly in the early days when people may not know the company name yet, but they know the person behind it, like the way they think and trust them enough to follow where they are going.

A founder can be the reason somebody notices the business in the first place, the voice people recognise, the person whose posts get shared and, quite possibly, the person replying to comments at 10.47pm while wondering whether this is really what they imagined when they decided to start a company.

That attention is incredibly valuable, but the problem comes when all of the trust, recognition and reputation lives with one person.

Your founder brand can be the front door, but it should not be the entire house.

If someone reads a founder’s post, likes what they have to say and clicks through to the company, they should find a business that feels just as clear, credible and considered, with an obvious sense of what it does, who it helps and why somebody should want to work with it.

Too often, that is where things start to wobble.

The founder sounds sharp, interesting and human, then the company page starts talking about “delivering innovative solutions through a customer-centric approach”, which has never, as far as I know, caused anybody to sit bolt upright and reach for their credit card.

You can spend months building trust through your own content, showing people how you think and what you care about, then send them somewhere that gives very little sense of the same personality or point of view.

Founder brand and business brand need to work together.

The founder can carry personality, perspective and opinion, while the company builds the proof, clarity and consistency around it.

There are some good B2B examples of this.

Georgiana Laudi has built a recognisable profile around customer-led growth and SaaS, while Forget The Funnel has turned that thinking into a much broader body of work through its framework, book, podcast, content, workshops and strategic services. If you discover Gia first, there is a clear business behind her thinking rather than a personal brand floating separately from it.

Rand Fishkin and SparkToro have done something similar. Rand is well known for his views on audience research, search and zero-click behaviour, while SparkToro builds on that territory through its product, research and wider content rather than relying on Rand to personally carry every idea the company wants to be known for.

Neither founder has had to become quieter in order for the company to grow. They have simply made sure the business captures some of the value their personal profile creates.

For smaller founder-led businesses, you obviously do not need a book, podcast, proprietary framework and an entire research operation before lunch on Thursday, but the principle is the same.

If people know the founder, make it easy for them to understand the business, see the work and trust what sits behind the person they already follow.

This becomes increasingly important as the company grows, because at some point you want people to recognise the business name, understand what it stands for and trust the team and work beyond the founder.

You also, ideally, want to be able to go on holiday without worrying that the pipeline will collapse because you have not posted anything vaguely insightful for five days.

There is a version of the problem in the opposite direction too, where the company is doing all the talking and the people behind it are almost completely invisible.

That can be particularly limiting in service businesses, where clients are often buying expertise, judgement and relationships, and understandably want some sense of who is actually behind the work.

A beautifully designed case study and a perfectly respectable company page can only do so much if nobody knows who has the ideas, makes the decisions or will actually be sitting opposite them on the Zoom call.

The strongest founder-led businesses understand that the founder and the company are not competing for attention. They are building the same reputation from different angles.

The founder might talk about a problem they keep seeing in the market, while the company shows how it has solved it.

The business might publish new research, while the founder adds a point of view around what it means.

A client story might sit on the company page, while the founder shares what they learned from doing the work.

Suddenly the content starts joining up, rather than feeling like two completely separate marketing operations that occasionally remember they work for the same company.

That is the bit founder-led businesses can easily miss when marketing has grown organically and one channel has naturally become the easiest place to get a response.

If your LinkedIn presence is generating most of the awareness, it is worth asking whether the business is capturing enough of that attention for itself.

If the company is doing all the talking, it is worth asking whether the people behind it are visible enough to make it feel human.

Neither needs to shout louder, but they do need to work together.

The aim is to build a business where the founder’s reputation strengthens the company, while the company becomes strong enough to carry some of that reputation too.

Your founder brand can absolutely be the front door.

Just make sure there is a house behind it.

Emma Flaxman

Emma Flaxman is the founder of StoryOne, bringing over 20 years of experience in brand storytelling, marketing and communications, including senior leadership roles at Channel 4 and PHD. She now helps businesses and leaders find clarity in what they want to say and turn their expertise into stories people actually care about.

https://www.story-one.co.uk
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